Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN:
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. Follow the on-screen instructions to set the correct printer port, and then select your machine's name. In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Set the correct printer port on Diagnose and Repair Printer. If My Printer is not displayed on Start screen, select Search charm, and then search for " My Printer".
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. Printing does not start even though the machine is connected to the computer using a USB cable and the port named "USBnnn" is selected: Reinstall the MP Drivers from the Setup CD-ROM or the Canon website. "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the machine. When the machine is used over LAN, the port name of the machine is displayed as "CNBJNP_xxxxxxxxxx". Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in Printer column is selected for Print to the following port(s). In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Properties. In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Printer properties. In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
In Windows 7, select Devices and Printers from Start menu. In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware and Sound > Devices and Printers. Log in using an account with administrator privileges. * In the following instructions, "XXX" signifies your machine's name. Wait until the ON lamp stops flashing and remains lit.Ĭheck2 Make sure correct printer port is set in printer driver. The ON lamp flashes while the machine is initializing. Check1 If the ON lamp is off, make sure machine is plugged in and turn it on.